Dangers of shopping on non https websites

We wanted to highlight the dangers of shopping on non secure- non https websites.

We wanted to highlight the dangers of shopping on non secure- non https websitesWebsite Design Cheltenham was amazed to come across an otherwise reputable site that didn’t encrypt it’s potential customers’ details.

With cyber hacking happening on a daily basis with the likes of Talk Talk, JP Morgan and Wetherspoons all being victims of abuse we thought that every company with a website was taking it’s customers’ data securely.

Not only is this a moral requirement- it is a legal requirement here in the United Kingdom. You could be liable for a fine by the Data Comissioner to the tune of £500,000. How happy is that at Christmas time?

Things to look for in a secure website

When visiting a website that asks for sensitive information such as credit card numbers or passwords,  is verifying that any information you enter on this site is transmitted and stored properly. Once your information is entered online, it is transmitted as plain text for anyone to intercept. To avoid this, make sure that the website is encrypted over a secure connection.


One such sign to look for is in the URL of the website. A secure website’s URL should begin with “https” rather than “http”. The “s” at the end of “http” stands for secure and is using an SSL (Secure Sockets Layer) connection. Your information will be encrypted before being sent to a server.


Another sign to look for is the “Lock” icon that is displayed somewhere in the window of your web browser- usually by the URL in your browser.


Some SSL certificates also activate the green address bar – a visual reminder about an especially secure connection.

A recent survey shows that while some people don’t necessarily know which security signs to look out for, nearly all associate the green address bar with a secure connection.

In fact, 85% of web users state they wouldn’t buy through a website where they weren’t certain their data was being transferred securely.

This illustrates how important it is to have clear and visible security settings so customers will click the “Buy Now” button with confidence.

So, if you want to increase your non secure website’s sales by 600% then please contact us NOW or ring us on 01242 521967 now to see how we can help you to make money as well!
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Black Friday- top tips for safer online buying

Website Design in Cheltenham’s guide to the phrenetic world of Black Friday- and our top tips for safer online buying.

Website Design in Cheltenham's guide to the phrenetic world of Black Friday- and our top tips for safer online buyingBlack Friday is a shopping event on the Friday after Thanksgiving, which falls on the fourth Thursday of Novembe and it has traditionally been the day that kicks off the festive shopping season.

The Monday following Thanksgiving is also known as Cyber Monday, as data shows it is the biggest online retail day of the year with online sales of £810 million in the UK in 2014. The deals are also not limited to just these 2 days, you should see a raft of great deals throughout November and December.

Here are our top tips to help you stay safe when shopping online this Christmas.

1. Check to see if the company is reputable

So you have found the product you want at a great price, but you have never heard of the retailer, how do you know they are all they are cracked up to be?

Always check that the company is reputable, this can be done fairly simply starting by looking for the obvious signs: check that the company is displaying a UK based address and telephone number on their website, that they have a number of contact avenues over and above an email address or contact form.

You could also take their limited company number and check it is still active on the companies register, this will also tell you how long they have been trading and what other company names they have used previously.

Make sure you feel confident they are who they say they are, if you are not sure – look elsewhere.

2. Read online reviews

Sites such as SafeBuy are dedicated review sites as well as Trustpilot, Reevoo, and Review Centre will enable you to see what other people are saying about the retailer you are thinking of using.

Average ratings are useful in that if they have a high rating with a large number of reviews, then they should be a reputable online retailer.

Sometimes poor ratings are generated by things such as slow delivery times. Check the website is upfront about slow delivery if this is the case. But if the reviews cite problems such as unresponsive customer service or poor quality items then you should think about avoiding those retailers and taking your money elsewhere.

3. Check that the checkout is secure

This is one of the most important things to look out for- is the connection secure?

When buying online, you want to know that your transaction is going to be handled securely, there are a number of things to do here:

The first thing to check is that the checkout process is secured by SSL. You can do this by looking at your browsers address bar and look for the padlock icon, also check that the address begins with https://. This means that the communication between you and the website is secure.

Sometimes the payment page will be hosted somewhere else, such as Paypal, this is fine, just make sure that the page where you enter your personal details is secure as well as the payment page.

4. Protect your personal information

Giving online retailers your personal details is an inevitable part of online shopping, they need to know your email address to send you a copy of your invoice and keep you up to date with shipping etc. And of course they will need your address, otherwise they will not know where to send the items!

However- you also want to know that the retailer is going to look after your data once they have it, be sure to scroll to the bottom of the homepage, and see what assurances they give you about protection of customers through their shopping experience, be that external review site, money back guarantees, or data protection statements.

Always review their privacy policy, look out for information about how your data is stored, and who they will share your data with. If you do not like what they will do with it or the information is absent, look elsewhere.

5. Know your online rights when buying

The law has recently been updated when it comes to your consumer rights, it is now covered under the Consumer Rights Act 2015, and came into force on October 1st 2015. It replaced the Sales of Goods Act 1979.

Make sure the goods that arrive are as described, if the website description is different to what you received or the quality is not satisfactory, you are entitled to a full refund. The goods should be fit for purpose and last a reasonable length of time.

If something is faulty, you are entitled to a full refund within 30 days, after this your rights become more limited, such as being able to ask for repair, replacement, or partial refund.

6. Extra protection from your credit card in the UK

Section 75 of the Consumer Credit Act 1974 states that a credit provider must take the same responsibility as a retailer if things go wrong. This protection covers most purchases that are between £100 and £30,000 and means that if for example, the company that you bought something off went into liquidation before you received your goods, you can claim the money back from your credit provider.

This protection covers credit cards, store cards, store instalment credit and some car finance agreements where a single item is between those values. As an added bonus, even if you just pay for part of the item on credit, you are still protected for the full value of the item.

So if you are making any big purchases this Christmas, make sure some or all of it is paid for on credit.

Hopefully this will help you to keep safe online. Good Luck!

Website Design Cheltenham wins Broad Oak Furniture

Website Design in Cheltenham has been asked to help the Broad Oak Furniture site.

Website Design in Cheltenham has been asked to help the Broad Oak Furniture siteThe Stroud online furniture business Broad Oak Furniture has asked Website Design in Cheltenham to help them increase their online sales from their site.

Having been referred by another of our happy clients to Richard Andrews the Sales Director- we sat down and reviewed their current site with a view of working out their current situation to enable us to help them going into the future.

Without giving out confidential information, it became clear from looking at Google’s analysis that there are search engine optimisation issues.

Nothing calamitous, but enough to cause issues with their rankings. Consequently we have agreed a course of actions and activities which will expect will boost their rankings- as well as to improve the sales conversions when people do actually find the site.

So, if you want a great ranking website which makes you money please contact us now or ring us on 01242 521967 now to see how we can help you to make money as well!
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Website Design Cheltenham adds Stroud Valleys Credit Union

Website Design in Cheltenham has added Stroud Valleys Credit Union to our roster of clients.

Website Design in Cheltenham has added Stroud Valleys Credit Union to our roster of clientsStroud Valleys Credit Union has had a website for a number of years, but is was not responsive ie will not work across various screens ie computers, notepads and smart phones- and was very difficult for the Credit Union to update.

So they asked us to see if we could help them- which was naturally a pleasure.

We drew up a rough list of requirements which helped the Union draw up a comprehensive content brief.

After presenting a creative template we converted the whole website into a WordPress format. This means that the site is now fully complaint with Google’s Mobile Compatibility tool- as well as being easily able to be updated with their latest news and content changes as required by the Financial Conduct Authority (FCA)- who regulate them.

After the Credit Union’s management reviewed our redesign results we then provided access and training to key staff members so that they can progress the site on their own- without the need for costly and slow third parties to effect the updates- as well as keeping on the right side of the regulatory authorities.

So, if you want a great ranking website which works on all screens- computers, macs, notepads, smart phones and iPods please contact us now or ring us on 01242 521967 now to see how we can help you to make money as well!
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Craft Tex picks Website Design in Cheltenham

FloorTex has picked Website Design Cheltenham to create thier new Craft-Tex.co website.

FloorTex has picked Website Design Cheltenham to create thier new Craft-Tex.co website.Here at Website Design in Cheltenham have been helping FloorTex for a number of years with various websites over the years so we are chuffed to have been asked to help Steve and James Bull at Floortex create another sites for them.

Floortex manufactures and supplies products, worldwide, to major office products dealers, wholesalers, internet retailers and high street stores. A first choice for thousands of customers since 2002, we continue to provide new solutions, unbeatable value and outstanding customer service.

They have an unrivalled range of floor protection products offering the enduring quality to safeguard every floor, chair, doorway and desk, keeping high traffic areas cleaner and safer, for longer.

Always looking to innovate FloorTex have come up with and developed another new product for the craft market which protects tables, surface tops and desks from knives, paint and inks.

So we are in the process of creating and designing a site that will build on their world leading product- and sell around the world. Which we hope to launch next month in seven languages.

So, if you want help with your new website and making it a top ranking website for attracting new customers and new business from around the world- please contact us now or ring us on 01242 521967 now to see how we can help you make money.

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My Marketing Stuff helping businesses

My Marketing Stuff- the one stop shop SME business development portal is now official.

My Marketing Stuff helping businessesAt a meeting today at the offices of APT Marketing in Cheltenham, the official legal papers were signed to create My Marketing Stuff.

My Marketing Stuff is a conglomeration and amalgamation of the online marketing expertise of Simon Dye of Website Design Cheltenham,  the IT expertise of James Ecendance and John Pratt of Frank Domains and the marketing and business development expertise of Angela and Victoria Petkovic- Short from APT Marketing.

My Marketing Stuff is designed to help Small and Medium Enteprises (SMEs) as a “one stop shop” where a business can create, design, host and build all of their marketing and branding elements in one place.

My Marketing Stuff will initially launch with four products- the basics of any business: domain name registrations, website hosting and design,  logo design and email marketing.

The intention is to create a clear process so that the pricing is simple and straightforward with a pick n mix choice of services.

The official launch is possibly as soon as next month. So keep your eyes and ears peeled!